All livestock orders are shipped via FedexPriority Overnight for $35.
All orders over $250 ship FREE.
All orders shipped in the state of Florida are $20 or FREE over $99.
Currently, we are only able to ship within the Continental United States.
Orders are shipped Monday thru Thursday for delivery the next day.
Local Pickup can be arranged in Boca Raton, Florida. Please contact us at (561) 962-5852 to schedule an appointment.
We pack our livestock in insulated, water-tight jars or heavy duty plastic bags with heat or cold packs depending on environmental conditions, then place them in a Styrofoam lined corrugated box to ensure the utmost protection for your corals during transit.
Live Arrival Guarantee
You must sign and receive the package on the FIRST delivery attempt or guarantee is void.
If any of your livestock arrives dead, you must notify us via Email within 2 hours of delivery time.
A clear photo of the dead specimen must be included in your email. We may ask that the coral skeleton be shipped back to us. In the event that a coral arrives stressed or damaged, we ask that you allow 2-3 weeks for the coral to be evaluated for DOA credit. Many corals bounce back and begin to quickly recover from shipping stress. If for some reason your order (or individual coral) does not survive the trip you will receive a credit towards another order. This credit will be valid for 6 months from time notified. There is no refund on shipping charges under any circumstances.
Delays due to weather, mechanical failures, etc. which result in loss will not be covered under our Live Arrival Guarantee.
If a package is rejected for any reason, the customer will be responsible for the full cost of the invoice.
We are not responsible for errors in acclimation, general care (over or under lighting, water flow, water chemistry, temperature, or inter species coral aggression). If you are unsure about something, please ask. We are happy to help!
Appearance of corals (color, polyp size, etc) will vary from tank to tank due to different lighting, flow and water conditions. We try to provide an accurate representation of the coral in the photos and description, however, we are not responsible for differences in color, shape or size due to various tank conditions.